Frequently Asked Questions

Find answers to common questions about our fragrances and services

Are your fragrances authentic?

Yes, Valencia Perfumes only stocks 100% authentic products sourced directly from authorized distributors and the original fashion houses.

What is the difference between EDT and EDP?

Eau de Parfum (EDP) contains a higher concentration of fragrance oils (15-20%), resulting in a longer-lasting scent compared to Eau de Toilette (EDT), which typically contains 5-15%.

How should I store my perfume to maintain its quality?

To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.

Do you offer fragrance samples?

We provide complimentary samples with every full-size bottle purchase. We also offer curated discovery sets available for individual purchase.

Can I change my order after it has been placed?

Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement for any modification requests.

Are your products cruelty-free?

We carry a wide selection of vegan and cruelty-free brands. Please check the 'Product Details' section on individual fragrance pages for specific certifications.